Privacy policy

1Information we collect

We may collect information the user provides, including:

• —Name.
• —Email address.
• —Phone number.
• —Company name.
• —Job title.
• —Company information and contact details.
• —Services and products.
• —Files and documents that are uploaded.
• —Any other information the user chooses to add to the company profile.

2Technical information

Some technical information may be collected automatically, such as:

• —Device and browser type.
• —IP address.
• —Usage information and interaction with the platform.
• —Performance data and technical errors.

3How we use data

We use data in order to:

• —Create and manage the user's account.
• —Create and display company profiles.
• —Enable search, filtering and the discovery of companies.
• —Improve matching between companies, suppliers and commercial opportunities.
• —Operate the artificial intelligence features.
• —Improve our services and the user experience.
• —Contact the user about their account and the services.
• —Protect the platform from fraud and unauthorised use.
• —Comply with regulatory and legal requirements.

4Use of artificial intelligence

Some of the data the user provides may be processed using artificial intelligence, in order to:

• —Create company profile content.
• —Improve the wording of information.
• —Classify companies and services.
• —Improve search results.
• —Suggest suitable companies, suppliers or commercial opportunities.

We take care to use data in a way consistent with the purpose of providing the service and with the applicable regulations and rules.

5Sharing information

Information the user chooses to publish within their company profile may be shown to other users or companies on the platform, to make it easier to discover companies, make contact, and find commercial opportunities.

We do not sell users' personal data.

Information may be shared with technical service providers where this is needed to operate the platform, such as hosting, infrastructure, analytics and artificial intelligence services, in line with the applicable requirements and controls.

6Data protection

We take appropriate technical and organisational measures to help protect data from unauthorised access, use, modification or disclosure.

Even so, no electronic system can be guaranteed to be 100% secure.

7Data retention

We keep data for as long as is needed to provide the services and to meet the purposes described in this policy, or as regulatory requirements demand.

8User rights

Under the applicable regulations and rules, a user may have rights relating to their personal data, including asking for access to their data, its correction, or its deletion, depending on the case and on regulatory requirements.

9Cookies

DropProfile may use cookies and similar technologies to improve the user experience, analyse use of the platform, and develop its services.

10Updates to this privacy policy

We may update this privacy policy from time to time. The updated version will be published on the platform, showing the date it was last updated.

11Contact

For any enquiries or requests relating to privacy and personal data, you can reach us through DropProfile's official contact channels.